Author Archives: Joanne Simmons

Malicious Software Known as Malware

Ransomware is a form of malicious software (or malware) that, once it’s taken over your computer, threatens you with harm, usually by denying you access to your data. The attacker demands a ransom from the victim, promising — not always truthfully — to restore access to the data upon payment. Users are shown instructions for how to pay a fee to get the decryption key. The costs can range from a few hundred dollars to thousands, payable to cyber criminals.

One of the most common delivery systems is phishing spam — attachments that come to you in an email, masquerading as a file you should trust. Once they’re downloaded and opened, they can take over the victim’s computer, especially if they have built-in tools that trick users into allowing administrative access. Some other, more aggressive forms of ransomware, like NotPetya, exploit security holes to infect computers without needing to trick users. The link below shows how world wide this problem is and will be. The good news is companies like McAfee, Microsoft and SonicWall are all aware of the many types of phishing schemes that are rampant world wide.

Please read the article below and be aware of ANY files you receive in your inbox that you are not expecting or do not recognize the sender.

The article details a Russian attack on Ukraine by using servers that pushed out routine updates to a common accounting software used in Ukraine (equivalent to something like TurboTax or Quicken here in the United States). The result was more than $10 billion in damages worldwide.


Configure Remote Desktop Client PC in Windows 7

To configure Remote Desktop on a Client’s PC, follow the instructions below:

Click on Start  –>  All Programs  –>  Accessories  –>  Remote Desktop Connection

Note:  The Remote Desktop Connection window displays

Enter the IP address of the host computer you want to connect to –>  Click Connect

Note:  You can enter in the browser of the host PC and Windows will display the IP Address. 

Note: If this computer has a different port than the default, you would need to add the port number along with the IP address – i.e. 

At the login screen, enter the name and password of a user that has remote access on the host

You can click on the Options button to configure it for things like automatic login, size and amount of colors, etc. or you can save shortcuts to your Desktop for future use.


Remote Desktop Client PC Setup in Windows 10

Remote Desktop Host PC Setup in Windows 10

Unlock Terminals in SCO Admin

To unlock a terminal in SCO Admin, following the instructions below:

Login:  root     Password:  superXXX

At the # prompt, type  scoadmin  –>  Use the down arrow key to highlight System  –>  Use the down arrow key to highlight Terminal Manager  –>  Use the right arrow key to highlight Unlock

Type the name of the terminal you wish to unlock – i.e.   ttyp0

You can continue with the same process using the terminal types  ttyp1, ttyp2, ttyp3,  etc.

Once the process is complete. press the ESC key to end

Use the right arrow key to highlight Quit  –>  Press the Enter key and select Yes  –>  Press the TAB  key to File  –>  Press the Enter key to Exit  –>  Select x to go back to the # prompt and press CTRL_D key to return to the login



Map Network Drives in Windows 10

Below are the mapped network drive settings used with Linux and Unix. A valid Linux/Unix user/password must be used to map a drive to the Windows PC. The Windows PC will use the Windows user/password as the default. User should be set as administrator.

  • Drive Letter: R   Path: \\\top (Used for UPS Worldship and FedEx Interface)
  • Drive Letter: S   Path: \\\share
  • Drive Letter: T   Path: \\\top_text
  • Drive Letter: U   Path: \\\top_export
  • Drive Letter: V   Path: \\\top_import
  • Drive Letter: W  Path: \\\top_remote

Click on This PC  ->  Select the Computer Tab  ->  Click Map Network Drive

Select the drive letter to map or click on the down arrow to display the drive letters (i.e. S for share drive)

Enter one of the specified folders listed above (i.e. \\\share)

Click Reconnect at sign-in  ->  Click Finish


Kit Item Detail Maintenance

The Item Kit Detail Maintenance allows you to enter each component item number that is used to make up a finished kit item and the quantity of each component that will make up the kit.

The first step is to make sure the Item Type is a ‘K’ in Item Masterfile Maintenance for the finished item. This allows you to be able to enter the Item Kit Detail items that make up the kit.

Each kit item is automatically assigned an line number. You can enter an item code component part number or type a ? to insert an item code. You will enter the quantity that you want included in the kit.

You will be asked if you want the kit item code to print on quotes, orders and invoices.


Password Setup in Total Order Plus

TOP users can access the Password Maintenance program on the Definition Menu in each accounting module to setup passwords in TOP. You can also use this feature to view current passwords already setup in TOP – sometimes we forget!

The System Code module name displays automatically.

You will need to know the name of the menu which is located in the upper left hand corner of each screen.  You can press F1 to display all of the menu names within the module or press F2 to enter a date password for the module displayed.

Enter the letter on the menu that corresponds to the menu item you want to password or press F1 to display all of the items on the menu selected.

Type the password for your selection. Upper or lower case does not apply.

Access options are to leave the field blank so all users are allowed to access this menu selection or you can select the Allow option to let specific users access this menu selection or the Disallow option to keep them from accessing this selection.


If you select the allow or disallow options, you will need to specify which users will be or not be allowed to access this menu selection, which will require you to know the user’s TOP login name. You will need to decide if the user will be able to make changes to this menu selection of just have Read Only rights.



Print Customer Mailing Labels

At the TOP Main Menu, select Accounts Receivable  –>  Accounts Receivable Report Menu  –>  Customer Mailing Labels

Customer mailing labels can be printed in (A)lpha sort order, (C)ustomer code order, (L)ocation by zip code order, (S)tate code order, sales(P)erson by zip code order or last sold (D)ate. You can use the location by zip code order to meet bulk mailing requirements.

Type the first customer code and the last customer code to print.  A ? will display the Customer Code selection window.

Notes:  If the first and last customer codes are the same, you will have an option to edit the label information prior to label print.

Type the first and last location (zip) codes – leaving the fields blank will include all zip codes.

To sort label print by product code, enter product codes (3 characters side by side) to include or leave blank to include all.

To sort label print by customer type code, type 2 characters per customer type. A ? will display the A/R Options Menu –>  Select Customer Type option.

Type the salesperson to include or type ? to display the Salesperson selection window. Leaving the field blank will include all salespersons.

Label codes can be assigned in the Customer Master. To sort label print by label code, type up to 5 label codes, two characters each or leave blank to include all.

To sort by Date Last Sold, only customers having a last date sold equal to or greater will be included.

To sort by Prior Year To Date sales, type an amount to include or leave field blank to include all.

If you enter Year to Date sales dollars, only customer with sales equal to or greater will be included. To include only customers with zero sales, type ZERO in this field.

Number of labels per customer can be from 1 to 999.

You have an option to include or not include ship to addresses in the label print or only print labels for ship to addresses.

There are multiple sort options that will allow you to limit the number of labels that print or you can leave the option blank not to include any options. Select 1 to print customer code on the label, 2 to print last sold date, 3 to print YTD sales and last sold date, 4 to print last sold date and YTD sales, 5 to include contact name, 6 to print telephone number, 7 to include contact name for a specific year in the history file or 8 to include notary.

You can specify if you want to print the customer’s telephone number on each label.

Each customer has a contact type in their master record. If you want to print only certain customer types, enter two characters per type code.

Type a discount level code to include or leave field blank to include all.

You must select whether or not you are using UnForm formats to print the labels.

Note:  If you select to use UnForm, you must select a printer on the TOP printer menu that is set up for UnForm labels. You can also select to print labels to a PDF file which will allow you to review label information before printing, print on another printer not connected to TOP, print a single page or range, email to another user to print labels, etc.

Select to include all customers or to exclude inactive customers.


If you select to not print inactive customers, please note that customers who are also not active for a mailing list will not print a label either.

To format the label size, select the number of lines before and after each label.

 Note:  There are 6 lines per inch.  For example, a 3 inch label would have 18 lines

Type the number of columns to the right where you want the label information to print.

Note:   If you are using UnForm, the number of columns must be one. The size of the label calculated will display on your screen.