May 2013

Vegas RSM Convention

The Vegas 2013 Rubber Stamps & More convention at the Bellagio was well worth the time.  Below is a list of the Seminars:

  • MMC/Shiny USA
  • Social Media/Constant Contact
  • Social Media/Facebook
  • ConnectWeb
  • Sunrise
  • LaserBits & Epilog Laser
  • Johnson Plastics

TOP and Quickbooks interfaces with the new Sunrise web ordering system. We will be providing more information in the future on the interface. To access the Sunrise Demo:

ARA Midwest Awards Market

The ARA Midwest Awards Market is an ARA Regional Event in Rosemont, IL, November 1-2. MMC/Shiny USA will be exhibiting there in booth 107. We will have more info as the date gets closer. Below is a link to the ARA site for the Chicago show.

Have A Request For A New TOP Feature?

Please note, so far we have only received a request from Mike at Becker Supply Company!

If you have a new feature you would like added to the next version of TOP, or would like to see what has been requested so far, click on the link below.

TOP Feature Request


Who You Gonna Call?

For those of you who don't recognize the line above, it's from the original GhostBusters movie and for  those of you that don't know the correct contact info at Mindware that is below.

  • Toll Free: 800.950.0401
  • Phone: 480.839.5343
  • Fax Joanne: 480.718.7416
  • Fax Archie or Connie: 480.907.2200
  • Support Email:
  • Accounting Email:
  • Email Joanne:
  • Email Connie:
  • Email Archie:

If you have a support question, please email If you use, Joanne, Connie and Archie will receive the email. We have also redesigned our website to make it easy to find support information and we continue to add additional information.

Newest Support Posts



Below are the latest support posts added to the website. Click here to visit our website to view posts. Most recent posts are listed in the main side bar on the right-hand side of the website.

  • TOP Screen Capture
  • Report Writer
  • QR Codes
  • Microsoft AntiVirus
  • Anzio Features
  • Editing Customer Name/Address on Open Orders/Invoices

Why Off-Site Backup?

This is being repeating for everyone that didn't read it the first time, we know who you are.

My Two Cents, by Archie Tucker


Everyone knows how important a good backup is, but what about off-site backups? Off-site backups or off-site data protection, is the strategy of storing critical data off the main site as part of a disaster recovery plan. ...

Read online.

Credit Card Access in TOP



 The Tech Line, by Joanne Simmons


When I enter credit card information for customers, I only want my customer service reps to see the entire credit card number. Can this be added to Total Order Plus for additional security?


TOP now ...


Read online.

TOP Bug Fix List



 Please note, we automatically upgrade your TOP system with any bug fixes if you are on the current version of TOP.

  • O/E Invoice Format 1 QR code UnForm version
  • O/E Order Drop Ship option 
  • A/R Customer Master cursor going to customer type instead of salesperson
  • O/E Change to order and invoice print programs to correct customer conract printing issue





You don’t write because you want to say something, you write because you have something to say.
F. Scott Fitzgerald


Sometimes, the person you’d take a bullet for ends up being the one behind the gun.


I think a lot, but I don't say much.
Anne Frank 

Event Calendar



Click on this link to access the Mindware Event Calendar

Images From Arizona

Hedgehog or Claretcup cactus flower from the Desert Botanical Garden in Phoenix, Arizona.